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See today's electricity price
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Nice to know about the bill
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compensation for high electricity prices
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Access included without extra cost
Smart charging
Save money with smart charging
Energy saving advice
Order energy saving consultancy
Puls
See power consumption in real time
Thermal camera
Discover heat loss in your homw
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Today's spotprice
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Smart charging
Energy saving advice
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Thermal camera
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FAQ
What do you want to know?
Business
Invoice
My page / app
Order, moving and termination
Power agreements
Power and grid rental
Puls
Smart charging
Thermal cameras
Business
What is plusshus?
Do we have the right of withdrawal?
Why can't we receive eFaktura?
We would like a customized offer for our company. How do we proceed?
Can we receive an email invoice?
Can we get a consolidated invoice?
Can we get EHF?
We need a copy of the invoice
Do businesses receive electricity support?
Do businesses receive electricity and grid charges on the same invoice?
What is a surcharge?
How does one log in to My Page?
Invoice
When will I receive my invoice?
Why is my invoice so large?
What is a surcharge?
I have money owed to me, when will I receive the payment?
Can I get a payment deferral?
Do I pay an average price or an hourly rate?
Can I get power and grid rental on the same invoice?
What is "Sluttfaktura"?
Will I be credit checked?
Can I get a consolidated invoice?
Can I have a fixed due date?
Where can I find an overview of my invoices?
What does the invoice contain?
What are your account number, IBAN/BIC, and Swift code?
My page / app
How to change electricity contract?
Why doesn't my consumption show up on My Page / in the app?
Why can't I see prices in the app?
How do I add an external user?
Do you have an app?
How do I log in to My Page / the app?
Order, moving and termination
I am a new customer, how do I receive the electricity subsidy?
How early do I need to report a change of address?
How to change electricity contract?
How do I terminate the power agreement?
Do I have a right to cancel?
How long does it take to switch suppliers?
I'm moving, what should I do?
How do I order electricity?
Can I order electricity for multiple meters?
Power agreements
What is a spot price agreement?
What is a fixed price?
What is a variable price?
Is there a cancellation fee for fixed-price contracts?
Puls
Is it possible to have multiple Pulse devices?
Does Pulse support Futurehome?
I want to return Puls, what do I do?
Does Puls display power consumption per phase?
I have a solar panel system – how does it affect Puls?
Can Puls be used on all types of electricity meters?
Does Puls require an external power supply?
Who produced Puls?
What does Puls cost?
How is data sent from Puls to the app?
Where should Puls be placed?
Who can have Puls?
Puls is not working - what do I do?
Can I install Puls by myself?
Can I use Puls with a different electricity supplier?
Why do I need Puls?
Thermal cameras
I have found a leak, what do I do?
What should I look for?
How do I return the camera?
How do I get the thermal camera to work?